If you’re looking to start a career as a private hire driver in London, the first step is obtaining a Private Hire Vehicle (PHV) licence. Issued by Transport for London (TfL), this licence is a legal requirement for anyone who wants to drive for platforms like Uber, Bolt, and FREE NOW. Without it, you cannot operate as a private hire driver.
In this guide, we’ll walk you through the entire PHV licensing process, from eligibility requirements to the application steps. By the end, you’ll know exactly what to do to get your PHV licence in London and start earning as a professional driver.
What is a PHV Licence?
A PHV licence, also known as a PCO licence, allows drivers to legally operate a private hire vehicle for ride-hailing services and minicabs in London. This licence is regulated by TfL, ensuring that all private hire drivers meet the required safety, training, and professional standards.
Who Needs a PHV Licence?
You need a PHV licence if you plan to:
- Drive for ride-hailing services like Uber, Bolt, FREE NOW, or Ola.
- Work as a minicab or chauffeur driver in London.
- Offer pre-booked private hire transport services.
If you’re planning to use your car for any type of private hire service, a valid PHV licence is mandatory.
PHV Licence Requirements
Before applying, make sure you meet all the TfL requirements. To qualify for a PHV licence in London, you must:
1. Be at Least 21 Years Old
While you can apply from 18 years old, you must be 21 or older to receive a licence.
2. Hold a Valid UK Driving Licence
You need to have a full UK, Northern Ireland, or EU driving licence that’s been valid for at least three years. If you hold an EU licence, you’ll need to convert it to a UK one before applying.
3. Pass an Enhanced DBS Check
Since private hire drivers transport passengers, you must pass a Disclosure and Barring Service (DBS) background check. This is a criminal record check to ensure passenger safety. Any serious convictions could result in rejection.
4. Meet the Right to Work Requirements
You must have the legal right to work in the UK. Non-UK applicants will need to provide valid visa or residence documents.
5. Pass the Topographical Skills Test
TfL requires all PHV licence applicants to pass a topographical skills test, which assesses your ability to read maps, plan routes, and navigate London’s roads. This is essential for ensuring drivers can operate efficiently without relying solely on GPS.
6. Pass a Medical Examination
A TfL-approved doctor must confirm that you’re medically fit to drive. This includes vision tests, general health checks, and any conditions that could affect your ability to drive safely.
7. Complete the SERU and English Language Requirement
TfL now requires PHV drivers to pass a Safety, Equality, and Regulatory Understanding (SERU) assessment. This test ensures that drivers understand TfL’s safety rules and private hire regulations.
Additionally, all applicants must meet the English language requirement, which includes reading, writing, speaking, and listening tests. If English isn’t your first language, you may need to provide a qualification proving proficiency.
How to Apply for a PHV Licence in London
Once you meet the requirements, you can start the PHV licence application process. Here’s a step-by-step guide:
Step 1: Create an Online Account with TfL
Visit the TfL website and create an account to start your PHV licence application. This will allow you to submit documents, track your progress, and receive important updates.
Step 2: Submit Your Application & Pay the Fees
You’ll need to complete the application form and pay the required fees. The total cost of obtaining a PHV licence includes:
- Application fee: £124
- DBS check fee: £52
- Topographical test fee: £36
- SERU assessment fee: £36
Additional costs may apply for the medical examination and English language test.
Step 3: Book & Pass the Topographical Test
Once TfL reviews your application, you’ll be invited to book and take the topographical test. This is a multiple-choice and practical map-reading test, so practice using an A-Z London map beforehand.
Step 4: Complete the DBS & Medical Checks
You’ll need to complete your enhanced DBS background check and medical examination through TfL-approved providers.
Step 5: Pass the SERU Assessment & English Language Test
TfL will schedule your SERU assessment, which tests your knowledge of safety, equality, and private hire regulations. If you haven’t provided proof of English proficiency, you’ll also need to complete the language test.
Step 6: Receive Your PHV Licence
Once you’ve passed all the required tests, TfL will review your application and issue your PHV licence. This process can take up to 12 weeks, so be patient.
How Long Does It Take to Get a PHV Licence?
The entire PHV licensing process can take anywhere from 8 to 12 weeks, depending on how quickly you complete the necessary steps. Delays in DBS checks, medical tests, or topographical assessments can extend the process, so it’s best to book everything as soon as possible.
What’s Next After Getting Your PHV Licence?
Once you’ve got your PHV licence, you’re ready to start driving for private hire services in London. Here’s what you should do next:
1. Get a PCO-Approved Car
To start working, you need a TfL-approved PCO car. If you don’t own one, consider hiring a PCO vehicle or checking out rent-to-buy cars. Many drivers opt for electric PCO cars to reduce running costs and avoid congestion charges.
2. Sign Up with Ride-Hailing Platforms
Once you have your license and car, you can register with ride-hailing companies like Uber, Bolt, or FREE NOW to start accepting ride requests.
3. Get Private Hire Insurance
Before you can hit the road, your car must be insured for private hire use. Regular car insurance does not cover PCO drivers, so make sure you get a fully compliant policy.
4. Start Earning
After everything is set up, you’re ready to start driving and earning money. Remember to work during peak hours and maximise earnings with surge pricing.
Final Thoughts
Getting a PHV licence in London is the first step toward becoming a professional private hire driver. While the process involves several steps, tests, and fees, it’s a worthwhile investment for anyone looking to enter the ride-hailing industry. If you’re ready to get started, make sure you meet the requirements, prepare for the tests, and apply through TfL’s online portal.
